Privacy Policy

Last updated July 2026

1. What we collect

  • Account information: name, email, country.
  • Broker connection data: encrypted API credentials (AES-256-GCM, never stored or logged in plaintext), and the positions/balances those credentials give read access to.
  • Usage data: signals viewed and acted on, alerts configured, pages visited.
  • For Managed Accounts only: identity verification (KYC) documents and a signed trading authorization.
  • Payment data: handled entirely by Stripe/Paystack — VaultPoint never stores card numbers.

2. How we use it

To operate the service (sync your portfolio, execute trades you authorize, calculate billing), to communicate with you (account, security, and billing emails), and to improve the product. We do not sell your personal data.

3. Sub-processors

Third-party services that process data on VaultPoint's behalf:

  • Vercel — Application hosting and edge network
  • Supabase — Database, authentication, and file storage
  • Railway — Broker-sync background service hosting
  • Upstash — Rate limiting and caching (Redis)
  • Paystack — Payment processing (NGN)
  • Stripe — Payment processing (USD)
  • Resend — Transactional email delivery
  • Sentry — Error monitoring
  • Anthropic — Aria's AI model (Claude)

4. Data security

Broker API credentials and Managed Account credentials are encrypted at rest (AES-256-GCM, per-field initialization vectors) and are never written to application logs. Access to production data is restricted to service-role backend processes; row-level security in the database restricts every user to their own data.

5. Data retention

Account and trading history is retained for as long as your account is active, plus a period after closure as required for financial record-keeping and dispute resolution.

6. Your rights

You can request a copy of your data or request deletion of your account by contacting support@vaultpoint.name.ng. Some records (e.g. signed authorizations, billing history) may be retained as required by law even after account closure.

7. Contact

Privacy questions: support@vaultpoint.name.ng